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Understanding telehealth

Tips for a successful virtual visit

Telehealth virtual appointments

  • If your appointment is scheduled through MyChart, please watch this video for steps on setting up your first appointment, scheduling future appointments and more.
  • If your appointment is scheduled through Doxy.me, please watch this video for help setting up your first virtual visit.
TIPS FOR A SUCCESSFUL VIRTUAL VISIT
  1. Set-up the camera at eye-level
  2. Test out your webcam
  3. Make sure your volume’s on
  4. Test your microphone
  5. Plug in your computer or mobile device to avoid power down during call
  6. Close unnecessary programs
  7. Dress appropriately
  8. Find a quiet space where you will not likely be interrupted –  Do NOT attempt to conduct your virtual visit while driving.
  9. Adjust the lighting
  10. Note anything you’d like to ask or discuss with the doctor
  11. Have your doctor’s number on hand in case you get disconnected

Check your risk for COVID‑19

You don’t have to wait to speak to your doctor to asses your risk, visit the Emory University School of Medicine’s online Coronavirus Checker to determine your risk level.

Call 678-843-8600 and ask about your telehealth options!